// FAQs

Frequently Asked Questions

Scheduling a Free Consultation
What happens during the free consultation?

We meet at your property for a one-hour conversation to understand your needs, walk through your home, discuss your concerns and goals, and answer any questions you have. This allows us to create a customized service plan tailored specifically to your property and lifestyle.

Do I need to prepare anything before the consultation?

Just come ready to talk about your property needs and what you’d like help with. It’s helpful if you can share any immediate concerns, upcoming projects, or regular services you’re currently managing yourself.

Is there any obligation after the consultation?

None whatsoever. The consultation is completely free and pressure-free. Our goal is to understand your needs and show you how we can help. You can take all the time you need to decide if HomeMinders is the right fit.

Where do you provide services?

We serve Healdsburg and the surrounding Sonoma County wine country communities. During your consultation, we’ll confirm that your property is within our service area.

How do I schedule my consultation?

Simply fill out the contact form below, call us at 415.519.7855, or email info@thehomeminders.com. We’ll find a time that works with your schedule and look forward to meeting you.

How often do you check on my property?

We customize our check-in schedule based on your needs. Whether you need weekly visits, bi-weekly monitoring, or monthly inspections, we create a plan that fits your property and lifestyle. Each visit includes a detailed report with photos sent directly to you.

What happens if you discover an issue during a property check?

We handle it immediately. If we find a maintenance concern, security issue, or any problem requiring attention, we contact you right away with a recommended solution. For urgent matters, we coordinate with trusted local vendors to resolve issues quickly, preventing minor problems from becoming major headaches.

Can you manage my mid-term rental when I’m away?

Yes. We provide full property management services for mid-term rentals, including tenant coordination, property preparation, ongoing maintenance oversight, and ensuring your home is well cared for throughout the rental period.

Do you work with my existing vendors, or do I need to use yours?

Both. We’re happy to coordinate with your established landscapers, cleaners, and service providers. We also have trusted local relationships throughout Sonoma County if you need vetted recommendations for any service.

How do you track expenses and keep me informed?

We provide transparent budgeting and expense tracking for all property-related costs. You’ll receive regular updates and detailed invoices, so you always know exactly where your money is going.

What types of projects can you manage?

We handle everything from small repairs and upgrades to major renovations and capital improvements. This includes kitchen and bathroom remodels, landscaping projects, pool installations, HVAC replacements, roof repairs, and any other home improvement you’re planning.

How do you select contractors?

We leverage our local network to identify qualified, licensed contractors for your project. We obtain multiple bids, verify credentials and insurance, check references, and present you with vetted options along with our recommendations.

Will I have input throughout the project?

Absolutely. We provide regular updates, share progress photos, and consult with you on all major decisions. You maintain full control while we handle the day-to-day coordination, problem-solving, and quality oversight.

What if I’m out of state during the renovation?

That’s exactly when our project management services are most valuable. We serve as your eyes and ears on the ground, ensuring work is completed to your specifications even when you can’t be there in person.

How do you ensure projects stay on budget and on schedule?

We establish clear timelines and budgets upfront, monitor progress closely, address issues proactively, and maintain constant communication with contractors. If challenges arise, we work quickly to find solutions that keep your project moving forward.

What’s included in home preparation for guests?

We can handle everything needed to welcome your guests, including coordinating housekeeping, stocking the kitchen and pantry, arranging fresh flowers, setting up linens and amenities, adjusting climate controls, and ensuring your home is picture-perfect before arrival.

Can you help with last-minute requests?

Yes. While advance notice is always appreciated, we understand that plans change. Whether you need same-day shopping, emergency dinner reservations, or quick home preparation, we do our best to accommodate urgent requests.

Do you arrange activities and experiences for guests?

Absolutely. From booking wine country tours and spa appointments to securing restaurant reservations and coordinating private chef services, we can curate experiences that showcase the best of Sonoma County.

What about holiday decorating?

We manage full holiday decor installation and removal, working with trusted professionals to transform your home for the season. Whether you want elegant simplicity or elaborate displays, we coordinate every detail.

Is there a minimum for personal services?

No. Whether you need ongoing monthly support or a single one-time task, we’re here to help. No service is too small.

Additional Questions

Simply fill out the contact form below, call us at 415.519.7855, or email info@thehomeminders.com. We look forward to talking to you!